}} Artak M. Sargsyan Phone: (374 1) 53 84 27 E-mail: cua@freenet.amDate of Establishment: 1991The mission of the Armenian Consumers' Union is to protect consumers' rights, and to work alongside the Armenian government and legal-related organizations. It strives to provide the population with objective information about quality control by means of publications, lectures, and seminars. It deals primarily with food products, along with the government to raise standards of quality.The Armenian Consumers' Union believes that it is every consumer's right to be provided with accurate information about the products and services that he utilizes.The primary goals of the Armenian Consumers' Union are: To protect rights of consumers, to help solving their problems in state and private sectors.To establish functioning legislation in the Republic of Armenia, educate the population, and establish/develop norms of commerce etiquette.To publish analytical articles, brochures/bulletins; educate consumers, journalists by means of seminars/round tables.To correspond with the unions of Europe and Russia.ProjectsConsumers' claims processingDissemination of consumers' knowledgeJuridical consulting for consumers and advocacyFood quality examination, monitoringSurveys in papers, including questionnaires about food quality, community services (electricity provision, etc.), pension services, and the provision of medicineBrochures/bulletins are published periodically on the issues of the rights of consumersSeminars/round tables are conducted on the basis of the results of the publicationsReports, researchesConsumers' rights protectionFood Safety Investigation and monitoring (including food examination in laboratories)Juridical consultationLegislative Initiative