*Donabedian A. Explorations in quality assessment and monitoring. Vol. I. The definition of quality and approaches to its assessment, 1980; Vol. II. The criteria and standards of quality, 1982; Vol. III. The methods and findings of quality assessment and monitoring: an illustrated analysis. Ann Arbor: Health Administration Press, 1985
==Видео==
*[http://www.fadq.org/?page_id=1887 Profesor Avedis Donabedian (1919-2000)]